Moderated by Dr. Susan Scollie, this course brings together several experts from leading companies in hearing care as part of the 2025 AudiologyOnline Industry Innovations Summit. The theme is Hearing Products for Challenging Cases. A wide arrange of products and services are discussed along with their supporting evidence. Insight into trends and changes in the hearing care market is also provided in this lively roundtable forum that includes a distinguished panel of presenters from Audioscan, CaptionCall, CareCredit, ReSound, Sennheiser, Signia, and Starkey.
This course is part of the 2025 Industry Innovations Summit.
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Course created on February 26, 2025
| 0-5 Minutes | Introduction & Welcome |
| 5-10 Minutes | Exploring innovations and solutions for rare hearing conditions |
| 10-40 Minutes | Example of an innovation in your company’s product line designed for unusual, rare, or unique patient needs |
| 40-70 Minutes | How do products and services work together to support rare hearing conditions? |
| 70-90 Minutes | Best practices for using accessories, apps, and software to address unique needs |
| 90-110 Minutes | Upcoming developments that could expand solutions for rare hearing conditions |
| 110-120 Minutes | Summary & Q/A |
Brian Taylor is a Doctor of Audiology and Senior Director of Audiology for Signia. He is also the editor of Audiology Practices, a quarterly journal of the Academy of Doctors of Audiology, editor-at-large for Hearing Health and Technology Matters and adjunct instructor at the University of Wisconsin. Dr. Taylor has authored several peer reviewed articles and textbooks and is a highly sought out lecturer. Brian has nearly 30 years of experience as both a clinician, business manager and university instructor.
As Chief Hearing Health Officer, Dave Fabry, Ph.D., studies and educates on the link between hearing loss and other health issues such as dementia, depression, and overall well-being. He works closely with the clinical audiology department to develop innovations to best meet patient needs, as well as with our engineering and marketing teams to help Starkey continue to design and provide superior products with the understanding that hearing care is health care.
Dave Fabry received his Ph.D. in hearing science from the University of Minnesota. Subsequently, he divided his career between academic/clinical roles at the Mayo Clinic, Walter Reed Army Medical Center, the University of Miami Medical Center, and several industry positions. He served as President and Board Member of the American Academy of Audiology and currently serves on the Board of Directors of the American Auditory Society.
Additionally, Dave Fabry has served as Editor-in-Chief of Audiology Today and the American Journal of Audiology, and as Section Editor of Ear and Hearing. He is licensed as an Audiologist in Minnesota, Florida, and Rwanda.
His 40 years of industry experience and proven ability to implement forward-thinking concepts is instrumental in shaping the future innovations at Starkey.
Jessica Dancis is a Senior Marketing Manager at Sonova. She manages the Sennheiser Hearing portfolio, an innovative line up of early entry devices. Jessica is an experienced clinical audiologist. She has more than 17 years of experience in various roles at Sonova, including her previous role as National Key Account Manager. Jessica is passionate about audiology and a fervent proponent of HCPs. She enjoys making a difference in the life of people by giving them access to technology that allows them to hear the world.
Jessica Lovell, VP, Client Marketing for Synchrony Health and Wellness and Audiology lead. She leads marketing relationships with clients, partners, and associations to develop and implement marketing and communication strategies that align with patient, provider, business, and financial goals. Jessica has 15+ years of marketing experience at companies such as Synchrony, Citibank, and The PGA TOUR. Jessica obtained her BA in Marketing from Auburn University while lettering on Auburn’s golf team.
John Pumford, Au.D. is the Director of Audiology, Education and Clinical Research at Audioscan. With over 27 years of experience in the field, Dr. Pumford has served in senior roles in audiology, clinical research, and management for several leading hearing aid companies. He has also held clinical audiology positions in hospital and private practice settings and research audiology positions at the National Centre for Audiology in Canada, where he contributed to advancements in the DSL fitting formula. Dr. Pumford has presented widely internationally on hearing aid technology and verification procedures and has authored numerous articles, peer-reviewed papers, and book chapters on these topics.
Steve earned his MS in Audiology from Syracuse University and has been an Audiologist for over 35 years and has served in a variety of leadership roles. Most recently, he was Vice President of Sales and Account Management and Director of Audiology for United Healthcare Hearing. Previously, he was Director of Government Services and Business Development for Phonak, Starkey, and Sivantos as well as clinical audiologist and manager for a wide demographic of medical and private practice clinics in Los Angeles and Chicago.
Steve was instrumental in launching the state’s first Universal Newborn Hearing Screening Program in Illinois. Steve is a member of the American Academy of Audiology, the American Speech-Language-Hearing Association, IHS and Illinois Academy of Audiology. He stays highly involved in the industry through continuing education seminars, conferences and social networks and professional blogs.
Tammara Stender, AuD is Director of Global Audiology External Relations for GN Hearing. The Global Audiology groups, located in Copenhagen and Chicago, conduct research and development from the perspectives of the user and the hearing professional. Prior to joining GN ReSound in 2003, Tammy was an Audiologist for Orlando Regional Healthcare in Orlando, Florida, where she provided pediatric diagnostic and amplification services. She earned her Master of Science degree in Audiology from Vanderbilt University, and her Doctor of Audiology degree from the University of Florida. In addition to her position at ReSound, she has held Adjunct Faculty positions at Northern Illinois University and Rush University in Chicago.
Dr. Scollie is a Professor in the School of Communication Sciences and Disorders, and the Director of the National Centre for Audiology at Western University, in the Faculty of Health Sciences. Dr. Scollie’s research focuses on development of fitting and verification algorithms and procedures for high technology hearing aids, evaluation of outcomes, and knowledge translation of evidence to clinical practice, hearing aid prescription, and early hearing detection and intervention.
Financial: Brian Taylor is an employee of Signia, a division of WS Audiology. Non-financial: Brian Taylor has no relevant non-financial relationships to disclose.
Financial: Dave Fabry is an employee of Starkey. Non-financial: Dave Fabry has no relevant non-financial relationships to disclose.
Financial: Jessica Dancis is an employee of Sennheiser. Non-financial: Jessica Dancis has no relevant non-financial relationships to disclose.
Financial: Jessica Lovell is an employee of CareCredit. Non-financial: Jessica Lovell has no relevant non-financial relationships to disclose.
Financial: John Pumford is an employee of Audioscan. Non-financial: John Pumford has no relevant non-financial relationships to disclose.
Financial: Steve DeMari is an employee of CaptionCall. Non-financial: Steve DeMari has no relevant non-financial relationships to disclose.
Financial: Tammara Stender is an employee of GN Hearing. Non-financial: Tammara Stender has no relevant non-financial relationships to disclose.
Financial: Susan Scollie is a Professor in the School of Communication Sciences and Disorders and the Director of the National Centre for Audiology at Western University, in the Faculty of Health Sciences. She received an honorarium for moderating this course. Non-financial: Susan Scollie has no relevant non-financial relationships to disclose.
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Intermediate Level
0.20 ASHA CEUs
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This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department of Health and Environment: Approved for 2.00 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
This course is offered for 2.00 Continuing Education points through the New Zealand Audiological Society.
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.
This course is approved by the Texas Department of Licensing and Regulation for 2.00 contact hour(s) for Hearing Instrument Fitters and Providers. No more than 10 contact hours per renewal period may be earned from an approved online continuing education course offered by an approved continuing education sponsor, although "Live Event - Classroom" hours are not subject to this limitation. No more than 5 contact hours per renewal period may be earned from an approved continuing education course offered by an approved manufacturer continuing education sponsor.
