This session addresses audiologists’ most common professional liability concerns, including emerging risks and ways that audiologists can protect themselves from liability exposures. Utilizing HPSO/CNA’s database of audiology closed professional liability claims, we can identify liability patterns and trends, we can highlight adverse events that resulted in financial loss or expenses, and we focus on the types of situations most likely to have serious adverse consequences for patients and create liability exposures for audiologists. Using this information, audiologists can examine their own current practices in relation to the claims and losses experienced by their peers.
This course was produced by the American Academy of Audiology as part of eAudiology.
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Course created on January 2, 2025
| 0-5 Minutes | Introduction |
| 5-15 Minutes | Defining Malpractice |
| 15-30 Minutes | Malpractice Allegations |
| 30-45 Minutes | Case Study |
| 45-60 Minutes | Risk Management Tools |
Jennifer is Vice President and Risk Manager for Healthcare Providers Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the health care insurance business for over 22 years, Jennifer is dedicated to educating health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics. Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania.
Financial: Jennifer Flynn is employed by Healthcare Providers Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Non-financial: Jennifer Flynn has no relevant non-financial relationships to disclose.
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AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.10 AAA CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
