Two-day in-clinic success workshop explores how improved access to patient data can drive better patient outcomes.
June 15, 2016 – Kitchener, Canada – Is better patient data a key contributor to creating an exceptional customer experience? This is the question Unitron, industry experts and Canadian hearing healthcare customers are exploring together this week during a two-day in-clinic success workshop held in Whistler, BC., Canada.
Over the next two days, Unitron leaders and Jim Tincher, a leading expert in experience journey mapping, and Canadian hearing healthcare professionals will conduct an exploration of the patient journey through presentations and a hands-on workshop. Participants will work through how they can apply unique concepts such as Flex™ and patient insights technologies within their practice to enhance and differentiate their patient experience.
“We are serving a new type of patient with new expectations around service, and engagement, and technology. And while this changing environment presents challenges for the hearing healthcare industry, it also represents a huge opportunity,” says Jake Haycock, General Manager, Unitron Canada. “Through Unitron’s in-clinic success series, we are taking a deeper dive into understanding the patient journey, and spotlighting how Unitron can help clinicians adapt their business model to a changing healthcare landscape and improve patient outcomes.”
About Unitron
Unitron is a global company that understands the hearing healthcare business is built on strong, personal relationships. We work closely with hearing healthcare professionals to improve the lives of people with hearing loss. A member of the Sonova Group, Unitron has a proven track record of developing hearing innovations that provide natural sound with exceptional speech understanding. Headquartered in Canada, Unitron distributes its full line of hearing instruments to customers in over 60 countries. For more information, please visit us on the web at unitron.com or the Unitron Expo Page on AudiologyOnline.
