SALT LAKE CITY, March 31, 2004 - Siemens developed the Rapid BTE Xchange™ program to give Hearing Care Professionals and their patients another option for BTEs in need of repair. With the new Rapid BTE Xchange program, patients can have a conditioned-to-new BTE in just one to two days. Conditioned-to-new BTEs have new housing, new controls and a new serial number and offer the same high standards Siemens provides with new instruments. A BTE is "certified" for the program only after it passes all quality tests to ensure the amplifier, shell housing, controls and settings perform as originally designed for new BTEs.
"Timing is key to your patient's satisfaction," states Ricki Klein, M.A., National Customer Care Manager. "Once he or she becomes accustomed to wearing their hearing instruments, living without one while it's being repaired can cause frustration. Our Rapid BTE Xchange program will assist in improving quality of life."
The Rapid BTE Xchange program applies to standard color BTEs (beige, tobacco, gray and granite) from Siemens within five years from the date of the manufacturer's original invoice. BTEs that have been modified (CROS/BICROS, eyeglass, etc.) or "fun color" BTEs are not eligible at this time. Contact your Siemens Sales Representative at (800) 766 - 4500 for more details about the Rapid BTE Xchange program or other Siemens programs or services.
About Siemens
Headquartered in Piscataway, New Jersey, Siemens Hearing Instruments designs, engineers and manufactures a variety of digital hearing solutions in all styles from the Micro-CIC (Completely-in-the-Canal) to a super power BTE (Behind-the-Ear). The Company also offers audiologic software and assistive listening devices (ALDs) such as amplified telephones. Visit www.usa.siemens.com/hearing for more information.
Siemens Medical Solutions of Siemens AG (NYSE: SI) with headquarters in Malvern, Pennsylvania and Erlangen, Germany, is one of the largest suppliers to the healthcare industry in the world. The company is known for bringing together innovative medical technologies, healthcare information systems, management consulting, and support services, to help customers achieve tangible, sustainable, clinical and financial outcomes. Employing approximately 31,000 people worldwide and operating in more than 120 countries, Siemens Medical Solutions reported sales of 7.4 billion EUR, orders of 7.8 billion EUR and group profit of 1.1 billion EUR for fiscal 2003. More information can be found at www.usa.siemens.com/medical-pressroom.
Contact
Christina Bauer
Siemens Hearing Instruments
(732) 562-6600
cbauer@siemens.com
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