HQ location in USA: Piscataway, New Jersey
Global HQ location: Siemens Audiologische Technik GmbH of Erlangen, Germany
Contact information in USA:
Siemens Hearing Instruments
10 Constitution Avenue
Piscataway, NJ 08854-6155
www.siemens-hearing.com
President & CEO: William J. Lankenau
Number of employees in USA: 700
Siemens Facts:
Key customers:
Siemens Hearing Instruments works with and supports a customer base consisting of both large companies and independent Hearing Care Professionals. Over eighty percent of Siemens business comes from independent Hearing Care Professionals. The Siemens customer account base consists of:
Objectives and Offerings:
Siemens Hearing Instruments designs, engineers and manufactures fully digital, digitally programmable and advanced conventional hearing aids, including all custom (In-the-Ear, In-the-Canal, and Completely-in-the-Canal) and Behind-the-Ear styles. It is the largest manufacturer of hearing aids in the United States and worldwide.
The Company offers audiological software and a wide variety of equipment for Hearing Care Professionals, as well as assistive listening devices such as amplified telephones, which help improve the quality of life of the hearing impaired. Other Siemens products include an electrolarynx and a voice amplifier to help people with speech and voice disorders. Siemens has no ownership in any retail business and is one of the few hearing instrument manufacturers not involved with retail business ownership.
Key products, with descriptions:
- TRIANO™ - TRIANO™ is digital science so intuitive it offers all-day patient comfort and is easy to fit. It is the newest generation of digital hearing instruments offering the world's first three-microphone directional technology, TriMic™. TRIANO utilizes its TriMic system to improve speech understanding in noisy listening environments and the exclusive Speech Comfort System™ to reduce hearing effort, two of the most important challenges hearing aid users face.
- SIGNIA™ Select - SIGNIA Select is the only hearing instrument with ConTrast™, a patent pending artificial intelligence system engineered to distinguish speech from noise. The synergy of SIGNIA Select's 8-channel digital sound processing and directional microphone system offers patients additional potential performance enhancement in noisy environments.
- PRISMA™ 2 - PRISMA is a family of digital hearing instruments that combines fully digital 4-channel sound processing, multiple memories, and wearer controlled directional microphone technology. The Voice Activity Detection (VAD) system in PRISMA differentiates between speech and background noise, automatically reducing background noise to a minimum.
- MUSIC® Digital - MUSIC Digital is a two-channel hearing instrument family that offers patients improved sound quality. An ideal introduction to basic programmable digital technology, MUSIC Digital is easy to operate and allows for precise adjustments.
- MUSIC® - MUSIC is a two-channel analog programmable hearing instrument family that allows Hearing Care Professionals to customize the instruments to their patients' exact needs. MUSIC offers fully automatic volume control that adjusts to a patient's surroundings.
- PHOENIX™ Pro - PHOENIX Pro is a family of hearing instruments that combines two-channel compression and digital simplicity with programming flexibility. It addresses the market need for entry-level digital hearing instruments that deliver excellent sound quality at an affordable price. Features include Dual Compression, Microphone Noise Reduction, and Programmable Volume Control.
- PHOENIX™ - PHOENIX matches traditional fitting with modern technology to offer the most sophisticated conventional family of hearing instruments. With up to four fitting controls (no programming software needed), PHOENIX hearing instruments contain basic digital signal processing designed for superior clarity and performance.
- INFINITI™ 3 - INFINITI 3 is the basic analog programmable family of hearing instruments with up to three hearing programs and manual volume adjustment. Siemens expanded the INFINITI 3 family in 2001 with INFINITI 3 S2Dir+, which offers patients the convenience of directional microphone technology.
- Online@SHITM - Online@SHI is the industry's first and only e-business Web site for professionals to offer custom hearing instrument ordering with its unique E-form. The password-protected site grants registered Online@SHI members convenient access to the Siemens Ordering Center 24 hours a day, seven days a week. This site simplifies managing account information including checking the status of orders and repairs; viewing financial information such as payment and invoices; and accessing warranty information.
- Practice Navigator™ - Practice Navigator is a Windows®-based, NOAH®-compatible office management software designed specifically for Hearing Care Professionals. Practice Navigator provides comprehensive tools to help professionals manage almost every aspect of their practice including management of patient data, finances, inventory, marketing, and scheduling.
Since becoming the first company to develop In-the-Ear hearing aids in 1910, Siemens Hearing Instruments has continuously led the industry in technological advances. And in keeping with its tradition of commitment to research, Siemens will double its current R&D budget over the next two years. In 1995, Siemens became the first hearing aid manufacturer to earn ISO 9001 registration in the United States. This certification by an accredited organization indicates that the Company maintains comprehensive systems to support its commitment to continuous quality improvement. An industry innovator in marketing, Siemens is in the forefront of e-commerce. In addition to the wealth of product and hearing care information available on its web site (www.siemens-hearing.com), Siemens offers Online@SHI, an e-commerce Web site for Hearing Care Professionals.
Click here to visit the Siemens Hearing Instruments website.
