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Signia Xperience - September 2024

Siemens Announces its Newly Redesigned E-Form for Ordering Custom Instruments

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Piscataway, N.J., Siemens Hearing Instruments announces its completely redesigned e-Form. As part its new e-business website, mySiemens, the totally new online e-Form increases the simplicity users experience by making custom instrument ordering quicker and easier than ever before.

The enhanced and more user friendly e-Form features a tabular format that makes it easy for Hearing Care Professionals to navigate quickly by categorizing the form into five main parts: Audiogram, Model and Amplifier, Options, Instructions, and Complete.

The first tab requires audiogram information. After entering one audiogram, the Hearing Care Professional can simply copy it to the other ear with one simple click to save time. The audiogram entered on one side will automatically be charted to the other side where threshold level adjustments can be made as needed.

The next tab, "Model & Amplifier" lets the Hearing Care Professional select the model and amplifier desired for right, left, or both ears. If the same model and amplifier are desired for the right and left ears, the Hearing Care Professional can simply check the "Binaural Synchronization of Instruments" box at the top of the form. This feature saves time by allowing Hearing Care Professionals to enter a selection once for both instruments.

"Options" is where features and accessories can be selected for the patient. Based on the audiogram, as well as the model and amplifier selected, the e-Form will only display "valid" choices ensuring the user selects only from a list of available options.

With the instrument, warranty, and service options chosen, proceeding to "Instructions" lets the Hearing Care Professional enter special instructions as well as choose from a list of standard notes such as Spanish user manual delivery, venting type change, canal length change, or battery size change if needed.

The final tab, "Complete" indicates the order is almost finished. The new e-Form affords Hearing Care Professionals the ability to enter promo codes right on the form eliminating the hassle of attaching coupons.

When all necessary information has been entered, Hearing Care Professionals can review their order for accuracy. The details of the order can be reviewed and changed if necessary. If the order is correct, the Hearing Care Professional can click on "Confirm," print the confirmation page, and ship it with the ear impressions.

About mySiemens

Introduced in early 2004, mySiemens is the online e-business website for registered Siemens Hearing Instruments customers. mySiemens makes doing business with Siemens easier and more convenient for Hearing Care Professionals. Registered members have access to Siemens ordering center and account information 24 hours a day, 7 days a week. There is no cost involved - membership is free. For more information about mySiemens, log in via www.usa.siemens.com/hearing or contact a Siemens Sales Representative at (800) 766-4500.

About Siemens

Siemens Hearing Instruments, part of Siemens Medical Solutions, is one of the leading manufacturers of hearing aids in the United States. Headquartered in Piscataway, New Jersey, the Company offers a range of innovative products, solutions and services to Hearing Care Professionals across the United States. Among its innovative products, the Company designs and manufactures a variety of digital hearing aids in all styles to improve the quality of life for individuals with hearing loss. Visit www.usa.siemens.com/hearing for more information.
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