San Francisco, CA October 27, 2015 - Forget costly service, calibration, and support of your audiology equipment. The new Hardware-as-a-Service (H-a-a-S) concept designed through collaboration between Auditdata and Sycle gives you the opportunity to obtain the newest audiometers and fitting equipment at a fixed monthly fee.
Hardware-as-a-Service
Auditdata and Sycle join forces to introduce a brand new concept: Hardware-as-a-Service. As a Danish developer and designer of both software and hardware for audiology practices, Auditdata provides a flexible solution within Primus, a new standard in fitting systems. Sycle will deliver all Primus products as a service solution. This brilliant concept is called Hardware-as-a-Service.
State-of-the-art audiology equipment
The Auditdata Primus audiometer and fitting solutions have set new standards for a seamless experience with pc-based audiology equipment. Primus covers products such as a compact pure tone and speech audiometer, a video otoscope, a combined fitting unit and audiometer solution, plus a HIT (Hearing Instrument Testing) unit.
A familiar service takes on new form
As the leading practice management software provider in audiology and hearing care, Sycle is confident that offering hardware as a service through this new collaboration will greatly benefit audiology clinics of all sizes. Today, Sycle’s practice management solutions are only offered as S-a-a-S (Software-as-a-Service).
By joining forces, Sycle and Auditdata magnify their individual strengths within S-a-a-S and H-a-a-S.
A successful formula for happy customers
“It is a proven concept,” states Ridge Sampson, Sycle CEO. “We have built our entire company delivering audiology solutions with a Software-as-a-Service model. We know the value it brings to our 6,000 + customers. We are confident we will deliver the same customer satisfaction and commercial success with this new concept, Hardware-as-a-Service,” he continued.
Warranty, service, calibration, and software updates included
Claus Bak Petersen, Auditdata CEO, describes the simplicity of the new Hardware-as-a-Service concept as the best possible way for an audiology practice to get premium equipment for a fixed monthly fee.
“The true benefit lies in the fact that you know what you get – and you do not have to worry about outdated software, breakdowns, or additional costs,” Claus Bak Petersen explains. The Auditdata-Sycle Hardware-as-a-Service concept has been created to be as transparent as possible, allowing the customer to get a seamless experience. Included in the package are all the software updates, calibrations, warranties, service, and maintenance.
No hidden costs
With a fixed price starting from only $149 per month without any start-up costs, it is easy to understand the excitement. “This new concept will enable more audiologists to not only acquire but also maintain a totally updated, fully functioning measurement and fitting solution. The added benefit is the comfort in knowing the exact cost each month. There will be no surprises,” Claus Bak Petersen adds.
Calibration is handled without downtime
As an additional bonus service, Auditdata and Sycle are able to provide the mandatory yearly calibration of devices without experiencing any downtime. The secret lies in the ingenious storage of all calibration data in the headset plug. Thus, calibration simply means plugging in a new headset and shipping the old one off for calibration. It doesn’t get any easier.
About Auditdata:
Auditdata is a Danish leading manufacturer of fitting equipment and clinic management solutions for hospital hearing care clinics. With a long history of supplying hospitals with practice management solutions, Auditdata expanded their expertise and service to include hardware as well. The complete product range covers both stand-alone and pc-based audiometers.
With extensive experience from software development, the pc-based Primus fitting solution sets new standards for creating a seamless experience during a measurement session.
Established in 1993 in the Copenhagen area, Auditdata has offices in the UK, US, and headquarters in Denmark. Auditdata is privately held and has 76 dedicated employees.
About Sycle:
Sycle is the number one hearing care practice management solution with over 6,000 clinics and 18,000 users logging in everyday from all around the world. Sycle simplifies running your practice by automating processes and eliminating double entry. Sycle can be accessed from anywhere, using a computer, tablet, or smartphone to book appointments, review patient files, and analyze reports. Sycle’s mission is to facilitate the delivery of better hearing to the world.
Sycle was founded in 2001 and is headquartered in San Francisco, CA with offices in Vancouver, BC and Birmingham, AL. Sycle’s team of 75 employees is dedicated to helping hearing care professionals simplify business processes so they can spend more time with patients. For more information, visit the Sycle.net Expo Page on AudiologyOnline.
