March 22, 2010 - Minneapolis, MN - Representatives of Hansaton USA announced that Kristen Ashwell has joined the organization as a Professional Services Representative. In this role Kristen will be responsible for all aspects of customer service for Hansaton USA including hearing aid fittings, software training and order assistance. Ashwell has been a dispensing audiologist for the past ten years and holds a Bachelor of Science degree in Speech Pathology from South Dakota State University and a Masters in Audiology from the University of South Dakota."At Hansaton USA we pride ourselves on having individuals of Kristen's caliber on our professional support team," said Bob Eastman, President and CEO of Hansaton USA. "Our patients and customers deserve a high quality of customer service. Kristen brings to the team a great combination of strong technical knowledge and a human touch that resonates with our customers."
Ashwell's most recent experience prior to joining Hansaton USA was working in a clinical audiology setting performing hearing aid fittings and following up with patients afterwards. This is her first position on the manufacturing side/of the industry.
"I've always liked clinical audiology as well as dispensing but I was ready for a new challenge," said Ashwell. "As an audiologist, I often chose a company based not only on their product but also on the quality of their customer service. I hope to achieve the kind of customer service for our customers at Hansaton USA that keeps them doing business with us for years to come."
Kristen Ashwell can be reached at Hansaton USA by phone at 888.984.7432 or via email Kristen.ashwell@hansaton.com
About Hansaton
In our 50 years as a European leader in hearing aid design, we've learned a few things about what it means to listen. It's how we deliver more of what you want. It's how we provide the best available technology and the best possible value. And we do it simply. Great products. Transparent pricing. Extraordinary service. We're listening. To learn more about Hansaton products or to join its expanding network of providers email sales@hansaton-usa.com or call 888.984.7432 or visit www.hansaton-usa.com or the Hansaton Web Channel on Audiology Online.
