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Ida Institute’s Time and Talk Tool Integrates Communication Process and Clinical Tasks to Help Clinicians Build Patient Relationships

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Naerum, DK  May 28 – Time is a crucial factor in today’s busy clinical settings. Practitioners are often challenged to gather information and complete required clinical tasks while also attempting to build a relationship with patients.  Ida Institute’s new Time and Talk Tool is designed to help clinicians achieve all three goals by showing how to integrate process skills and practical clinical skills in a patient-centered audiological consultation within the given time of the appointment. 

Time and Talk Tool

The new online tool is a method for teaching both practicing hearing care professionals and students valuable skills that can be applied in clinical practice. The tool’s experiential learning approach uses scenarios and role-plays of mock consultation sessions that allow role-players as well as observers to share in the insights gained.

“Ida’s mission – to foster a better understanding of the human dynamics associated with hearing loss -- encompasses a commitment to the practitioner and the hearing impaired person,” says Ida Institute Managing Director Lise Lotte Bundesen.  “The Time and Talk Tool benefits both by offering practical and actionable guidance that will enable hearing care professionals to provide more patient-centered care within the time and task constraints of the audiological appointment.”

The newest addition to the non-profit institute’s Ida Tool Room is available for free on the Ida website (idainstitute.com) and contains a flexible and easy-to-implement workshop program for practicing clinicians and students. Short video clips from a workshop conducted at the University of Bristol provide an easy-to-follow guide through the tool’s various activities and role-play exercises.

The Time and Talk Tool was developed in collaboration with Ida Fellows Lesley Jones, PhD, Honorary Senior Lecturer in Social Science at Hull York Medical School, UK, Amr El Rafaie, MD, PhD, Associate Professor, Audiology, LaTrobe University, Australia, and Joy Rosenberg, Course Leader and Lecturer for Mary Hare Training Services, UK.

“Often audiologists worry about the time that they have available to them and the number of tasks that they have to complete, such as screening, testing, mold fitting," explains Jones. "We have worked to develop this new tool specifically for audiology to provide a framework for looking at how communication skills are carried out.”

Visit the idainstitute.com to learn more about the Time and Talk Tool and all of the tools in Ida Institute’s comprehensive Tool Room.

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