Companies Collaborating to Develop Programs that Ensure Patient Loyalty.
Plymouth, MN, March 8th, 2016 – ESCO, the largest independent provider of extended warranties and Loss and Damage coverage, has announced a partnership with Hansaton to provide the Protection Plus plan, a Loss and Accidental Damage insurance plan for patients who have lost hearing instruments while still under manufacturer’s warranty.
“We are pleased to partner with ESCO,” said Robert Eastman, President/CEO, Hansaton Acoustics. “This program is designed to provide our customers an additional tool that they can use to ensure patient loyalty for their practice. Patients who have peace-of-mind that their hearing instruments are covered in case they are lost or accidentally damaged are more confident knowing their practitioner has their best interests in mind.”
Under the agreement, the companies have partnered to make Protection Plus insurance coverage available to patients that have lost hearing instruments during their manufactures warranty. Brochures for this plan will be sent with replacement devices to the practitioner, the practitioners will have the option to make this available to their patients.
"Hansaton has a great focus on practice and patient engagement and we are confident this partnership will result in improved patient loyalty for their practitioners," said Jim Guthier, Executive Vice President, ESCO.
Once the initial loss occurs, the cost of repairing or replacing new hearing instruments is the responsibility of the patient. With Protection Plus, you can extend your patients’ loss, and accidental damage and provide them invaluable peace-of-mind.
Protection Plus provides practitioners with an affordable solution to offer patients during the manufacturer’s warranty period after loss of hearing aid or after the manufacturer’s warranty period ends.
Patients who purchase new hearing instruments during the period of coverage will be pro-rated for the remaining portion of the term.
Protection Plus Highlights:
- One (1) Loss & accidental damage beyond repair
- Term – This is a Annual Warranty Plan (12 months of coverage)
About ESCO
ESCO has more than 25 years of experience working with practices and their patients through servicing warranties and Loss and Damage coverage. We are the largest independent provider of extended warranties and Loss and Damage coverage, we are the trusted choice of practitioners. Practitioners choose to work with ESCO because of our unsurpassed customer service, comprehensive coverage, low premiums & payment plans and our efficient claims processing. All ESCO authorized replacements and repairs are made through the original manufacturer, enabling practitioners to offer their patients consistent quality of care. For more information about this program, visit www.hansaton.earserv.com. You may also learn more about ESCO on the ESCO Expo Page on AudiologyOnline.
About Hansaton
Hansaton Akustik GmbH was founded in 1957 by the Fischer family in Hamburg, Germany and expanded in 2010 to HANSATON Acoustics the United States. In 2015 HANSATON was acquired by the Sonova Group. The Sonova Group headquartered near Zurich, Switzerland has developed, produced and globally distributed state-of-the-art hearing systems and wireless devices for more than 60 years. Understanding people, succeeding together: this is the mission that drives us, and it is what distinguishes our products and services from other companies. HANSATON offers a wide range of digital hearing instruments and intelligent wireless communication accessories. Between 2005 and 2014, HANSATON won five product design awards and five Red Dot Design Awards in addition to being nominated for the German Design Prize five times. For more information visit https://www.hansaton-usa.com/ or the Hansaton Expo Page on AudiologyOnline.
