Companies Collaborating to Develop Programs that Ensure Patient Loyalty.
Plymouth, MN, February 18, 2016 – ESCO, the largest independent provider of extended warranties and Loss and Damage coverage, has announced a partnership with Sivantos, one of the world’s leading manufacturers of hearing aids co-branded Signia and Siemens, to provide the Protection Plus plan, a Loss and Accidental Damage insurance plan for patients who have lost hearing instruments while still under manufacturer warranty.
“We are very pleased to partner with ESCO,” said Ron Gleitman, Ph.D., Vice President of Business Development, Sivantos, Inc. “This program is designed to provide our customers an additional tool that they can use to ensure patient loyalty for their practice. Patients that have the peace-of-mind that their hearing instruments are covered in case they are lost or accidentally damaged are more confident knowing that their practitioner has their best interests in mind.”
Under the agreement, the companies have partnered to make Protection Plus insurance coverage available to patients that have lost hearing instruments during their manufacturer’s warranty. Brochures for this plan will be sent with replacement devices to the practitioner, the practitioners will have the option to make this available to their patients.
"Sivantos is a leader in hearing technology and practice engagement, we are confident that this partnership will result in improved patient loyalty for practitioners," said Jim Guthier, Executive Vice President, ESCO.
Protection Plus provides practitioners with an affordable solution to offer patients during the manufacturer’s warranty period after loss of hearing aid or after the manufacturer’s warranty period ends.
Patients who purchase new hearing instruments during the period of coverage will be pro-rated for the remaining portion of the term.
Protection Plus Highlights:
- One (1) Loss & accidental damage beyond repair
- Term – This is a Annual Warranty Plan (12 months of coverage)
About ESCO
ESCO has more than 25 years of experience working with practices and their patients through servicing warranties and Loss and Damage coverage. We are the largest independent provider of extended warranties and Loss and Damage coverage, we are the trusted choice of practitioners. Practitioners choose to work with ESCO because of our unsurpassed customer service, comprehensive coverage, low premiums & payment plans and our efficient claims processing. All ESCO authorized replacements and repairs are made through the original manufacturer, enabling practitioners to offer their patients consistent quality of care. For more information about this program, visit www.SIHearing.earserv.com or the ESCO Expo Page on AudiologyOnline.
About Sivantos Group
The business operations of the former Siemens AG hearing aid division have been incorporated into the Sivantos Group since early 2015. Sivantos can look back proudly on more than 130 years of German engineering and countless global innovations. Today Sivantos is one of the leading hearing aid manufacturers worldwide. Thus the former Siemens hearing aid division, with more than 5,000 employees, achieved revenues of 835 million euros in the fiscal year 2014/15 and a reported EBITA (with normalization) of 206 million euros. Sivantos' global distribution supplies hearing aid specialists and sales partners in more than 120 countries. Particularly high value is placed on product development. To this end, Sivantos aims to develop into the world's leading company in the coming years with its brands Signia, Siemens, Audio Service, Rexton, A&M, HearUSA and audibene. The owners of Sivantos are the anchor investors EQT along with the Strüngmann family as a co-investor. Sivantos GmbH is a brand license holder of Siemens AG. More information can be found at www.sivantos.com
