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Cochlear Service Report - January 2024

Cochlear Americas Announces Expanded OMS Insurance Support Program

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August 6, 2007 - Do you need help verifying that your insurance will cover the cochlear implant or Baha device that your medical provider has recommended for you?

Do you need help appealing your insurance company's denial of your claim for a cochlear implant, a second (bilateral) cochlear implant, or Baha device?

Are you confused about the process of obtaining insurance coverage for a cochlear implant or Baha device?

If you can answer Yes to any of these questions or are in need of any other insurance assistance with regards to a Baha or cochlear implant device, please read the information below.

The help and support you need is not far away.

Cochlear Americas is pleased to announce our newly expanded OMS Insurance Support department. OMS Insurance Support (Otological Management Services: Insurance Support) is a dedicated team of individuals who are a part of Cochlear Americas already successful Reimbursement Team. Since it began nearly 20 years ago, OMS Insurance Support has helped over 5,000 individuals in their efforts to secure insurance coverage.

Our OMS Insurance Support team is dedicated to helping you get the insurance coverage you need in order to receive a cochlear implant or Baha hearing implant device. OMS Insurance Support will assist you at any stage of the pre-authorization or appeals process. OMS Insurance Support provides its services free of charge, and you can choose a device from any manufacturer that meets your specific hearing needs.

Our newly expanded team handled more than 600 cases last year, and we expect to assist even more patients this year given the increased demand for Baha devices and bilateral cochlear implants.

OMS Insurance Support provides:

  • Preauthorization services
  • Verification of insurance coverage
  • Assistance with the appeals process if denied coverage
  • Assistance with any questions about the insurance process
  • Educational materials about the benefits of cochlear implants and Baha devices
Cochlear's Reimbursement Department provides:

Medicare and Medicaid billing service: directly bills Medicare and Medicaid for CI parts and accessories. Please vistit our Insurance Support section for more information.

Learn more:

If you are currently trying to obtain insurance coverage, or if you have been denied covered, Please contact our OMS Insurance Support Department at 1 800 633 4667 or reimbursement@cochlear.com

For answers to important questions about OMS Insurance Support, visit the website www.omsinsurancesupport.org.

For more information, visit www.CochlearAmericas.com or the Cochlear Americas webchannel on Audiology Online.

Taken from www.cochlearamericas.com/News/2261.asp
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