Exam Preview for 40212: Enhance your Counseling and Patient Care wi

Enhance your Counseling and Patient Care with Off-the-Shelf Solutions

Please note: exam questions are subject to change.

1. Which of the following is true of consumers with normal hearing or minimal hearing loss who are struggling in noise? They could benefit from off-the-shelf situational solutions They wouldn’t be interested in solutions that address their hearing struggles They offer no opportunity generate revenue from device sales They need more hearing loss for HCPs to substantially help their situation
2. Incorporating off-the-shelf hearing solutions into clinic offerings and patient care will accomplish which of the following? Follow a one-size-fits-all approach Limiting prescription hearing aid sales Help underserved segments of people struggling with hearing difficulties Only attract young patients
3. Off-the-shelf solutions offer opportunities to sell which of the following additional services? Real-Ear Measurement Accessories Diagnostic hearing testing All of the above
4. Marketing ready-to-wear solutions will do what? Significantly reduce prescription sales Attract new consumers and help existing customers NOT attract consumers who may be interested in buying a prescription hearing aid Limit your appeal as a whole-hearing healthcare provider
5. Sennheiser Hearing’s solutions can only be delivered in the practice by which of the following? Hearing Care Professional Audiology Technician All employees Front desk staff