Exam Preview for 39731: From Frustrated and Discouraged to Confiden

From Frustrated and Discouraged to Confident and Content: Smartphone Captioned Call Experiences with the InnoCaption App

Please note: exam questions are subject to change.

1. What is the primary benefit of using smartphone captioning apps for individuals with hearing loss? Enhanced social interactions Reduced need for personal interaction Increased battery consumption Decreased smartphone usage
2. According to the study, which age group showed the highest adoption rate of smartphone technology from 2011 to 2021? Under 20 years 61 years and older 21 to 60 years None of the above
3. How does real-time captioning primarily help reduce the challenges faced by hearing-impaired individuals during phone calls? By increasing the volume of the call By automating voice responses By providing visual input to supplement auditory input By recording the conversation for later playback
4. How did the frequency of smartphone usage among respondents change after starting to use the InnoCaption app? It decreased by 11% It increased from 59% to 70% There was no change in usage frequency It increased from 70% to 59%
5. Which statement best describes the change in the level of frustration experienced by users before and after using the InnoCaption app? The level of frustration increased slightly. There was a significant reduction in the level of frustration. The level of frustration remained the same. The level of frustration fluctuated unpredictably.