Exam Preview for 39511: Ethical Business Practices in Fitting Heari

Ethical Business Practices in Fitting Hearing Aids

Please note: exam questions are subject to change.

1. What are important key-ethics in recommending hearing aid solutions? Go for top models Listen to the hard of hearing person, discover their needs and give non-manipulative advice Do what the patient/clients wants Always recommend lowest price or grade
2. Why is it ethical to recommend high-tech hearing aid solutions? Creates the highest turnover It is always the best solution It is ethical when it is the best solution which will improve the quality of life of the patient/client It is necessary to realize a good profit
3. What exactly is person-centered care? That the doctor is the central person Nurses are the central persons Being person-centered means focusing care on the needs of individuals It is a philosophy of manufacturers of hearing aids
4. What are open-ended probing questions? When most of the answers can be a yes or no answer A probing question is an open-ended question that nudges prospects toward revealing more information about their situation A question to manipulate the patient/client None of the above
5. What do open-ended probing questions have to do with Ethical Business Practices in Audiology? It is essential in person-centered care and important to discover needs and hidden needs Nothing To increase practice financial results It is not essential in person-centered care