Exam Preview for 39448: Remote Support with Phonak Solutions Januar

Remote Support with Phonak Solutions

Please note: exam questions are subject to change.

1. The myPhonak app provides access to the following eSolutions: Ordering hearing aids for purchase Sharing comments and settings on social media Remote Support Access to hearing aid blogs
2. Which of the following may be a barrier when getting started with eSolutions? Not understanding how easy eSolutions are to use Feeling as though they are losing a touch point with their patient Concern about time in their schedule All of the above
3. Who is a good candidate for using eSolutions? Tech savvy individuals Individuals using only certain smart phones Any individual with proper support and onboarding Patients between the ages of 21-35
4. A benefit of using Remote Support with your patients may be: Real time changes in the patients environment Creating increased travel distance to experiment with hearing in cars Forcing breaks within busy professional work schedules for long in person appointments Answer D: all of the above All of the above
5. Phonak eSolutions offer: A means to remove cerumen remotely A safe, convenient and engaging way to work with your patients A return to traditional methods of hearing care A solution for conducting ABR tests outside of the clinic