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Telecoils, Hearing Loops and Auracast: A Hybrid Solution to Client Satisfaction

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1.  Why do hearing aid users prefer hearing loops over other conventional hearing assistive listening devices that use FM or infrared?
  1. The hearing loop is convenient and less stigmatizing; users only have to push on the telecoil button and no one needs to know they are using the hearing loop
  2. The telecoil is programmed for the user’s individual hearing loss, and therefore sounds better than a generic device
  3. Users hear with greater clarity and on T-coil only, they do not hear the background noise
  4. All of the above
2.  When is the best time to verify the telecoil performance of the telecoil in a test-box?
  1. Verification is not needed if you use real-ear measures of the microphone
  2. Following verification of the hearing instrument with real-ear measures
  3. Before the instruments are programmed for final use
  4. Following the first fit of the hearing aid
3.  For listening in a hearing loop, it is best if the hearing aid’s telecoil is positioned:
  1. Vertically
  2. Horizontally
  3. Diagonally
  4. In one hearing aid only
4.  What should the professional emphasize when counseling clients about telecoils?
  1. Telecoils makes the instrument much larger and most users don’t want this
  2. Clients don’t need them – Bluetooth is doing what telecoils do and more
  3. Telecoils are difficult to activate
  4. Explain that hearing aids do not restore hearing to normal and that the telecoil can overcome some of the shortcomings
5.  What should the professional emphasize when counseling clients about assistive technology, telecoils and Auracast?
  1. Telecoils makes the instrument much larger, and most users don’t want this
  2. Clients don’t need telecoils anymore – Auracast is already doing what telecoils do today and more
  3. Hearing aids are so technologically advanced, they overcome all hearing difficulties and telecoils nor Auracast are needed
  4. Explain that hearing aids do not restore hearing to normal and that having telecoil and Auracast compatible hearing aids will serve clients for years to come.

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