Exam Preview for 38930: Empowering Patients to Pursue Hearing Healt

Empowering Patients to Pursue Hearing Health Part II

Please note: exam questions are subject to change.

1. Which of the following does NOT influence technology adoption? Relative Advantage Approachability Trialability Compatibility
2. What is Decision Paralysis? The inability to decide The ability to take risks The ability to learn new things The inability to manage opinions
3. How can objections be valuable? They show the patient is engaged They provide direction They provide an opportunity to collaborate All of the above
4. What is a valuable tool for overcoming the objection to how much hearing aids cost? Lengthy feature list Solid sales pitch Verification measures Hearing aid brochures
5. What three things should professionals consider to help empower patients to pursue hearing health? Waiting room materials, listening demonstrations, involve family members Age, income level, short appointments Marketing materials, income level, number of children Listening demonstration, age, transportation
6. How should hearing aid brochures be distributed? In the waiting room By the patient care coordinator On the practice website By the professional