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Troubleshooting a Silent Hearing Aid: Tools to Enhance Earlens Fittings

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1.  What are the common tool(s) you should have in your clinic for all Earlens fittings? Comparator and an Otoscope only Comparator, Comparator processor, Test Eartip, and Otoscope Comparator Processor and a Test Eartip only Comparator only

2.  An improperly seated lens will present with which of the following? Calibration poorer than guidance (grey shaded) region in the high frequencies only Calibration poorer than guidance (grey shaded) region in the low frequencies Calibration poorer than guidance (grey shaded) region in the high frequencies or across the board depending on how much of the lens is actually on the eardrum All calibration values within the guidance (grey shaded) region

3.  If a patient presents with the report ‘everything is muffled’, what should you do? Listen to the processors in the comparator Increase overall gains in the fitting software Replace the patient’s processors Listen to the processors in the comparator and then measure calibration

4.  Which setting will send all notifications directly to a patient’s hearing aids? Audio Routing> Media Audio> Set to ‘Always Hearing Devices’ Audio Handoff turned on Control Nearby devices turned on Audio Routing> Media Audio>Set to ‘Automatic’

5.  When can you see calibration being poorer than guidance (grey shaded) region in the low frequencies only? When the patient has an excessive amount of oil in the ear canal and eardrum. When the lens is not properly seated. When the calibration is measured in a quiet room When calibration is measured in a noisy room or when the patient has an excessive amount of oil in the ear canal and eardrum.