Exam Preview for 36890: Phonak Product Troubleshooting and Pro-Tips

Phonak Product Troubleshooting and Pro-Tips

Please note: exam questions are subject to change.

1. Which Target tool(s) is helpful in applying fixes associated with common complaints? Adaptation Control Audibility fine tuning Automatic fine tuning Both b and c
2. Which fix can be helpful when issues arise with cell phone Bluetooth connections? Purchase a new phone Replace the hearing aid Turn the phone/smart device Bluetooth off and on None of these
3. Which tool can allow wearer use patterns to identify the root cause of a problem? Feedback manager Datalogging Noise Reduction None of these
4. Beyond a basic device inspection and listening check, what else should be done when a hearing aid wearer reports a weak device? An audiogram Otoscopy Test box verification All of these
5. What measurement settings can help compare device performance without the impact of hearing aid features? TargetMatch Test settings RECD None of these