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Introducing ReSound Assist: Live Assistance

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1.  If ReSound Assist is like a text message, then ReSound Live Assistance is like
  1. An email message
  2. An instant message (IM)
  3. A phone call
  4. None of the above
2.  The benefits of ReSound Live Assistance for patients include
  1. Convenience
  2. Providing real-time feedback to their hearing care professionals
  3. Not having to rely on memory or a journal to communicate needed changes
  4. All of the above
3.  Which of the following features cannot be adjusted through ReSound Live Assistance?
  1. Digital Feedback Suppression (DFS) Calibration
  2. AutoREM
  3. Phone Streaming Settings
  4. Adding or Removing Programs
4.  What equipment is needed on the audiologist’s side to initiate a Live Assistance session?
  1. Audio equipment such as a headset
  2. Video equipment such as a webcam
  3. Noahlink Wireless programming interface
  4. All of the above
5.  What equipment is needed on the patient’s side to setup for a Live Assistance session?
  1. Camera access on their phone
  2. Microphone access on their phone
  3. ReSound Smart 3D app
  4. All of the above
6.  What happens if the connection is lost during a Live Assistance session?
  1. The new settings will not be saved to the hearing aids
  2. The hearing aids will be corrupted because of a lost connection
  3. The patient can save the settings in their app
  4. None of the above
7.  Key differences between ReSound Assist and ReSound Live Assistance are
  1. ReSound Live Assistance is a synchronous system
  2. ReSound Assist is a synchronous system
  3. ReSound Live Assistance is a non-synchronous system
  4. None of the above
8.  If a patient wishes to return to previous settings after a Live Assistance session
  1. They are out of luck
  2. Another Live Assistance session needs to be completed
  3. Previous settings can be restored in the app
  4. They need to return to the audiologist’s office
9.  Which hearing aids can be used with the ReSound Live Assistance feature?
  1. ReSound ENZO 3D and ENZO Q
  2. ReSound LiNX Quattro
  3. ReSound LiNX 3D
  4. All of the above
10.  Which of the following statements about ReSound Live Assistance are true:
  1. Only the audiologist can initiate the video call
  2. Access to ReSound Live Assistance requires an active GN Online Services account
  3. Initial fitting of the hearing instruments must be completed in the office
  4. All of the above are true

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