Exam Preview for 34938: ReSound Government Services: Outsmarting th

ReSound Government Services: Outsmarting the Smartphone

Please note: exam questions are subject to change.

1. Smartphone connectivity to hearing aids offers the patient Instant gratification User involvement in their hearing healthcare Adjustments to hearing aids without traveling to the office All of the above
2. The following smartphones can operate on iOS Samsung Google Apple LG
3. Which of the following statements is TRUE? Android is the only system to offer accessibility options for hearing iOS only offers accessibility options for dexterity and vision Both Android and iOS offer accessibility options for hearing, vision, and dexterity Smartphones do not offer accessibility options for dexterity
4. Direct streaming from a smartphone to hearing instruments is possible Only with Android Only with iOS Only when using an intermediary device between the hearing instruments and smartphone With both Android and iOS, depending on brands
5. When using iOS, accessibility options can be found in the following menu Settings About Manage connectivity iOS does not have accessibility options
6. When using Android, accessibility options can be found in the following menu Apps Settings Help Android does not have accessibility options
7. When faced with connectivity issues, Be sure that all updates have been performed and components are up to date Try restarting components Be sure to check the Bluetooth pairing or even re-pair if still paired All of the Above
8. The patient likes to stream call audio from her iPhone X to the hearing instruments but does not like the phone ringing in directly in her ears. What option can you change to resolve this problem? Turn off Play Ringtones Change call audio routing to Never Hearing Devices Turn Bluetooth off Adjust the Left/Right balance slider
9. What is Bluetooth pairing really doing? Creating a bond with the local FM radio antennae to stream data Creating an agreement between devices that they will exchange data with each other wirelessly when in range Allowing hearing instruments to be discoverable by other hearing instruments for data sharing Powering the battery when hearing instruments are near the smartphone
10. You are seeing a patient that has normal sloping to mild symmetrical sensorineural hearing loss with asymmetric word recognition (96% in the right ear, 16% in the left ear). The patient reports that it feels like some speech is unclear when watching movies and listening to certain music when using headphones or when streaming audio from the phone to the hearing aids. What is one setting that can be changed in the phone that may improve the patient’s listening experience? Change phone screen to black and white Change phone audio from stereo to mono Increase contrast of text on the screen Activate subtitles and captioning