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Segmenting the Market for Hearing Devices and Services: Achieving Pillar of Community Status

View Course Details Please note: exam questions are subject to change.


1.  The first Stage of Change is called:
  1. Precontemplation
  2. Contemplation
  3. Preparation
  4. Action
2.  The second Stage of Change is called:
  1. Precontemplation
  2. Contemplation
  3. Preparation
  4. Action
3.  The third Stage of Change is called:
  1. Precontemplation
  2. Contemplation
  3. Preparation
  4. Action
4.  The fourth Stage of Change is called:
  1. Precontemplation
  2. Contemplation
  3. Preparation
  4. Action
5.  If segmenting persons with hearing loss by degree, approximately ___% are in the mild category
  1. 75
  2. 45
  3. 30
  4. 15
6.  If segmenting persons with hearing loss by degree, approximately ___% are in the moderate or worse category
  1. 75
  2. 45
  3. 30
  4. 15
7.  According to the Hearing Loss x Hearing Difficulty segmentation strategy, about ___% are in the Hearing Loss, No Hearing Difficulty segment
  1. 3
  2. 8
  3. 16
  4. 25
8.  According to the Hearing Loss x Hearing Difficulty segmentation strategy, about ___% are in the No Hearing Loss, Hearing Difficulty segment.
  1. 3
  2. 8
  3. 16
  4. 25
9.  An effective business or clinical tactic for the No Hearing Loss, Hearing Difficulty consumer segment could be:
  1. Premium hearing aids
  2. High-touch professional services
  3. Off-the-shelf devices that improve listeners SNR
  4. Guide or facilitate movement into the action stage of change
10.  An effective business or clinical tactic for the Hearing Loss, No Hearing Difficulty consumer segment could be:
  1. Premium hearing aids
  2. High-touch professional services
  3. Off-the-shelf devices that improve listeners SNR
  4. Guide or facilitate movement into the action stage of change

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