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Making Patients Ready for Amplification

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1.  Denial … Is the only reaction pattern that resistant patients show Probably reflects a conflict that the patient is struggling with Is the same as normalization Cannot be overcome in the vast majority of patients

2.  Normalization and Passive Acceptance … Only happens with patients facing hearing loss Is a sign that the patient is ready for amplification Reflects a loss of passion to hear well Is the same as Denial

3.  The Willing Patient … Is not the same as The Ready Patient Likely acts sooner when faced with hearing loss than a patient dealing with denial May have unrealistic expectations about the effectiveness of amplification All of the above

4.  For a patient to be ready for amplification . . . They must trust the technology They need realistic expectations They need to emotionally feel the effect of the hearing loss All of the above

5.  The data from the First 30 Days study indicates: Subjective benefit grows significantly over the first 30 days Objective benefit grows significantly over the first 30 days Objective and Subjective ratings are typically low from the start and do not improve Objective and Subjective ratings are typically high from the start and remain stable

6.  When hearing aids are returned at the end of the trial period: Lack of benefit is often cited as a reason Not worth it is often cited as a reason Poor comfort or sound quality is often cited as a reason All of the above

7.  Which statement is TRUE about hearing aids that are returned at the end of the trial period? A significant number of patients have decided within the first week Most patients wait the full 30 days to make a decision They indicate a low likelihood of trying amplification again in the future They all make the decision with the first few days

8.  Demo Fittings: Are used rarely Seem to positively influence some potential users Are not allowed in the U.S. Are typically only used during an in-office visit

9.  Patient Expectation Guidelines . . . Are designed to separate Absolute Expectations from Potential Benefits Can help to create realistic expectations Can reassure the patient who is concerned about if they will be a “good” hearing aid user All of the above

10.  When talking about technology with first time users . . . You should try to wow them with your knowledge about technology Make sure that you explain in detail how key technologies actually work Make sure the patient first understands the “Why” Use the exact same approach with all patients to ensure that you cover all the points