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Phonak eSolutions Suite; Bringing Technology and Exceptional Service Together

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1.  The term eHealth refers to:
  1. the use of information and communication technologies in healthcare delivery
  2. the digital evolution of the healthcare industry
  3. the integration of remote services in healthcare
  4. all of the above
2.  eAudiology encompasses:
  1. a subset of eHealth that encompasses technology and services the enable remote audiological services
  2. creative, nontraditional options of providing hearing healthcare
  3. convenience by accommodating lifestyle, distance, access to care patients experience
  4. all of the above
3.  The myPhonak app is now an all-in-one app that offers:
  1. Advanced remote control options
  2. Support on the go
  3. Patient ratings of experience
  4. all of the above
4.  The new advanced Remote Control allows patients to:
  1. adjust treble and bass
  2. adjust the strength of the beamformer
  3. create customized personal programs
  4. all of the above
5.  To perform the firmware update for Marvel 2.0 functionalities including eSolutions, you need to have:
  1. Target 6.0
  2. Target 6.0.2
  3. Target 6.1
  4. Target 6.2
6.  When researching the impact of ability of patients to adjust their hearing aid with advanced options, research shows that:
  1. Patients can increase their perceived sound quality of their hearing aids
  2. Increased hearing aid satisfaction
  3. Patients mess up their hearing aid settings and perform worse
  4. A and B
7.  Hearing Diary allows patients to:
  1. Report feedback on their overall experience
  2. Report satisfaction on hearing aid performance in challenging listening environments
  3. Contact the HCPs cell phone directly for instantaneous service
  4. A and B
8.  Patients can use the My Hearing Aids screen to see information about their hearing aid including:
  1. Their hearing aid model
  2. Hearing aid programs the HCP has set for them
  3. Hearing aid wearing statistics
  4. If Roger has been installed
  5. All of the above
9.  The benefits of using Remote Support in a practice include:
  1. Staying connected to the patient no matter where they are
  2. Convenient Real-time adjustment of the patients hearing aids
  3. Improved patient satisfaction and outcomes
  4. All of the above
10.  The new myPhonak app cannot be used with
  1. Audeo M
  2. Bolero M
  3. Sky M
  4. All of the above

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