Exam Preview for 33251: Using Phonak eSolutions to Differentiate Yo

Using Phonak eSolutions to Differentiate Yourself in the Digital Revolution

Please note: exam questions are subject to change.

1. The term eAudiology: is a subset of eHealth incorporates clinical implementation guidelines incorporates resources related to hearing healthcare with new technologies and services all of the above
2. Which industries are impacted by Digital Transformation? Primarily Healthcare Foremost Manufacturing None, it is a PR hype only All industries
3. HCPs may be hesitant to offer eSolutions because of: not understanding how easy eSolutions are to use feeling as though they are losing a touchpoint with their patient concern about time in their schedule all of the above
4. Who is a good candidate for using eSolutions? someone who uses electronic devices everyday someone who can use programs or apps like skype someone who is able to install and open apps on their own someone who is willing to have remote online appointments all of the above
5. Hearing diary provides patients with real time feedback on their hearing aid performance including: hearing aid satisfaction in real world environments body temperature geolocation GPS coordinates
6. A benefit of using Remote Support with your patient may be: Realtime changes in difficult environments Overcoming long distance to travel Accommodating busy professional work schedules all of the above
7. How can interacting with patients at a distance customize the patient experience? Makes their experience more convenient. Allows adjustment to be made in environments the patient considers challenging. It is more constricting in the amount of adjustments that can be made. A and B only
8. The myPhonak app provides access to the following eSolutions: Hearing Diary Remote App Remote Support A and C
9. eSolutions provide a clinic or a hearing healthcare provider the opportunity to: differentiate their service empower the patient to be more involved in their hearing healthcare provide additional value to the hearing healthcare journey all of the above
10. Phonak eSolutions offer: more convenient services Increased efficiency more effective counseling higher user engagement all of the above