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Unlocking the Key to a Simple and Effective In-office Demonstration Using Phonak Audeo Marvel

View Course Details Please note: exam questions are subject to change.


1.  Which is a common reason that patients do not adopt hearing aids?
  1. stigma
  2. only have "mild" hearing loss
  3. cost concerns
  4. appearance
  5. all of the above
2.  An effective demonstration can:
  1. demonstrate value
  2. demonstrate ease of use
  3. demonstrate sound quality
  4. demonstrate technology capabilities
  5. all of the above
3.  What helps to overcome the most patient objections to adopting hearing aids?
  1. Demonstration in the office
  2. Providing educational information
  3. Bringing a significant other
  4. all of the above
4.  What demonstration tool is built into Phonak Target?
  1. Client view (live view)
  2. Benefit demonstrator
  3. speech mapping
  4. A and B
5.  To effectively demonstrate Phonak Marvel you will need:
  1. Audeo Marvel hearing aids
  2. a BT enabled device
  3. a calibrated sound field
  4. A and B
6.  What performance level should you always start with when doing a demo?
  1. 90 level
  2. 70 level
  3. 50 level
  4. 30 level
7.  What feature is best to demonstrate?
  1. AutoSense OS 3.0
  2. AutoSense OS 3.0 media streaming
  3. Phone call with own voice pick up
  4. all of the above
8.  When using client view (live demo) it is important to include live acoustic stimuli including:
  1. a familiar voice
  2. patient's own voice
  3. additional noise in the room
  4. all of the above
9.  When giving a demo, it is important to prepare the patient by telling them:
  1. how things may not sound "natural"
  2. how things may sound "loud"
  3. how they will "adapt" to the sound of it
  4. none of the above - just let them listen
10.  An effective demonstration can result in:
  1. A hearing aid trial
  2. a positive experience for the patient and their significant other
  3. word of mouth referral
  4. re-engagement in social activities
  5. all of the above

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