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https://www.audiologyonline.com/ce/widex/events/details/39779/what-never-to-do-with-39779
What Never To Do With Objections If You Really Want Patient Cooperation
28.8 million adults with hearing loss could benefit from hearing aids, but only 30% use them! Buying hearing aids is a logical decision; just have the data and facts on your side. Wear a white coat for authority, make your factual case confidently to demonstrate your expertise, and the patient will naturally arrive at your recommendation. Right? Not really.Neurological research shows that decision-making is mostly an emotion-driven activity. Overlooking this scientific fact can lead your patients to see you as an adversary to protect themselves against, instead of an ally. By being able to better understand and connect with your patients and address their resistance emotionally and empathetically, more of your patients will feel comfortable moving forward with hearing aids, and you will feel more confident during a hearing aid consultation appointment.We invite you to join us for an introduction to a conversational framework to address common reasons for resistance in moving forward with treatment!
auditory, textual, visual
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AudiologyOnline
www.audiologyonline.com
What Never To Do With Objections If You Really Want Patient Cooperation
28.8 million adults with hearing loss could benefit from hearing aids, but only 30% use them! Buying hearing aids is a logical decision; just have the data and facts on your side. Wear a white coat for authority, make your factual case confidently to demonstrate your expertise, and the patient will naturally arrive at your recommendation. Right? Not really.Neurological research shows that decision-making is mostly an emotion-driven activity. Overlooking this scientific fact can lead your patients to see you as an adversary to protect themselves against, instead of an ally. By being able to better understand and connect with your patients and address their resistance emotionally and empathetically, more of your patients will feel comfortable moving forward with hearing aids, and you will feel more confident during a hearing aid consultation appointment.We invite you to join us for an introduction to a conversational framework to address common reasons for resistance in moving forward with treatment!
39779
Online
PT60M
Presented by Stephanie Wall Morrow, MBA, Steven Lozada, MBA, PCC, PMP, Sara Barnes, AuD
Course: #39779Level: Intermediate1 Hour
No CEUs/Hours Offered
28.8 million adults with hearing loss could benefit from hearing aids, but only 30% use them! Buying hearing aids is a logical decision; just have the data and facts on your side. Wear a white coat for authority, make your factual case confidently to demonstrate your expertise, and the patient will naturally arrive at your recommendation. Right? Not really.
Neurological research shows that decision-making is mostly an emotion-driven activity. Overlooking this scientific fact can lead your patients to see you as an adversary to protect themselves against, instead of an ally. By being able to better understand and connect with your patients and address their resistance emotionally and empathetically, more of your patients will feel comfortable moving forward with hearing aids, and you will feel more confident during a hearing aid consultation appointment.
We invite you to join us for an introduction to a conversational framework to address common reasons for resistance in moving forward with treatment!
