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Evidence-Based Counseling: Putting You and Your Patients on the Same Page

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1.  According to Margolis, in a typical counseling session what percentage of information is remembered correctly?
  1. 25%
  2. 30%
  3. 50%
  4. 82%
2.  The Primacy Effect states that:
  1. Only one piece of information should be presented in a counseling session
  2. The information presented first will be the best remembered
  3. Counseling is most effective when visual aides are used
  4. It is important to fully complete the counseling before allowing the patient to ask questions
3.  In order to utilize the Recency Effect, you should:
  1. Repeat all of the findings at the end of the counseling session
  2. State the finding at the beginning of the counseling session
  3. Ask the patient if they have any questions before discussing a new topic
  4. Summarize the findings at the end of the counseling session
4.  As the amount of information presented increases:
  1. The amount of recall increases
  2. The amount of recall does not change
  3. The amount of recall decreases
  4. The amount of recall is directly proportional to speaking rate of the presenter
5.  Which of the following counseling techniques can improve the patient experience:
  1. Specifically addressing the patient's needs / concerns
  2. Avoiding the use of jargon
  3. Focusing on describing the most important information first and then summarizing at the end
  4. All of the above
6.  A study at The University of Oklahoma Health Sciences Center (OUHSC) found that:
  1. giving just an audiogram to a patient after a hearing evaluation significantly helped patients retain audiological information better than giving nothing at all.
  2. giving just an audiogram to a patient after a hearing evaluation was the best method to help patients retain audiological information
  3. giving just an audiogram after a hearing evaluation did not significantly help patients retain audiological information more than giving nothing at all.
  4. giving nothing at all to a patient after a hearing evaluation helped patients focus on counseling presented auditorily and was the best method for helping patients retain the information presented.
7.  According to the OUHSC study, a structured counseling approach alone can lead to:
  1. Better retention of audiological data
  2. Better retention of informational data
  3. Better retention of recommendation information
  4. All of the above
8.  According to the OUHSC data, which of the following has an effect on retention of information:
  1. gender
  2. prior audiological history
  3. Both A and B
  4. None of the above
9.  Which of the following strategies may help improve patients' memory of diagnostic information?
  1. Being provided a written explanation of results
  2. Repetition of key information
  3. Both A and B
  4. None of the above
10.  According to the OUHSC study, which of the following was the most difficult information for participants to retain?
  1. Hearing test results (severity, permanent/temporary)
  2. Follow-up recommendations (hearing aid trial/physician consult)
  3. Communication strategies and hearing protection recommendations
  4. All were recalled equally well
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