Hearing Instrument Specialist

Position Overview

Working in a Beltone clinic, your primary role will be to manage the patient process by testing and fitting prospective clients, ensuring a steady flow of repeat and referral business.  You will also be required to deliver a consistent, high quality customer experience based on Beltone’s best practices and policies.

This opportunity is for you if you enjoy:

• working in a highly professional environment while helping people improve their lives;
• a flexible, team-oriented work environment, working with leading-edge technology;
• opportunities for continued professional growth.

 Responsibilities include:

• Examination and evaluation of human hearing relating to hearing acuity, sensitivity and communication disorders;
• Recommendation and fitting of hearing instruments;
• Industrial hearing protection screening and fitting of hearing protective ear molds;
• Rehabilitation advice and guidance to people with hearing loss, including post-fitting services to patients and referrals to medical practitioners where needed;
• Maintaining patient records and case histories;
• Working closely with Hearing Care Coordinator as a team;
• Repairing hearing instruments and accessories when appropriate;
• Maintaining records of equipment calibration, ensuring equipment is in working order;
• Ensuring accurate completion of all internal and third-party forms;
• Monitoring and documenting sales, repairs and credits; assisting in marketing activities as required.

Qualifications:

• Licensed Hearing Instrument Specialist as per the provincial requirements
• Previous dispensing or fitting experience an asset