Using Key Performance Indicators to Do More with Less in Your Practice, presented in partnership with Seminars in Hearing
Course: #30489Level: Intermediate 1 Hour 101 Reviews
Key performance indicators (KPIs) are important to managing any sustainable business. This tutorial provides audiologists, especially those with little formal business education, with a working definition of KPIs. A major theme of this course is that a relatively small group of about a dozen KPIs are an essential part of managing a successful audiology practice. The most useful KPIs for managing retail-oriented and medically oriented practices will be provided. Best practice benchmarks and how to use them to hire, coach, and train your staff also is covered.
You may earn ABA Tier 1 credits for this course if you complete it as part of the course 30959, "Private Practice in Audiology Series presented in partnership with Seminars in Hearing." Course 30959 contains recordings of all five events from our 2018 series on Private Practice in Audiology. ABA Tier 1 CEUs can be earned only when all modules are completed as part of course 30959.
Learning Outcomes
- After this course learners will be able to provide a working definition of key performance indicators (KPIs).
- After this course learners will be able to characterize why KPIs are important to the sustainability of a hearing care practice.
- After this course learners will be able to explain how to manage a set of KPIs in a real-world hearing care practice.
Course created on February 28, 2018
Agenda
| 0-5 Minutes | Introduction |
| 5-25 Minutes | Describe operational KPIs |
| 25-40 Minutes | Describe quality KPIs |
| 40-55 Minutes | Describe benchmarks and how to manage KPIs that fall below them |
| 55-60 Minutes | Summary; Q and A |
Reviews
101 ReviewsPresented By
Brian Taylor
AuD
Brian Taylor is the director of clinical audiology for Fuel Medical and the editor of Audiology Practices and the Hearing Health Matters blog.
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Sponsor Disclosure: This course is presented by AudiologyOnline in partnership with Seminars in Hearing, a publication of Thieme Medical Publishers.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
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Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
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continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.