Signia Expert Series: Adapting your Practice to a New Generation of Consumers
Course: #32997Level: Intermediate 1 Hour 216 Reviews
This course will help attendees understand the differing characteristics and behaviors of a new generation of hearing aid consumers and ways to adapt current hearing care business practices to attract, communicate, and work with this new consumer segment. Attendees will gain a better understanding of how these consumers are a force of change in the hearing aid industry by leading more health plans to partner with third-party managed care companies, and how to accurately measure profitability of these third-party referrals.
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Learning Outcomes
- After this course learners will be able to list a minimum of three ways to attract and work with more Baby Boomers.
- After this course learners will be able to list a minimum of three reasons why health plans partner with third-party managed care companies.
- After this course learners will be able to list a minimum of three metrics required to determine the economic value of third-party referrals.
Course created on June 25, 2019
Agenda
| 0-5 Minutes | Introduction |
| 5-20 Minutes | A New Generation: characteristics and behaviors |
| 20-30 Minutes | Attracting and working with a new generation |
| 30-45 Minutes | Relationship between consumers, managed care and third-party companies |
| 45-55 Minutes | Calculating the Economic Value of Third-party referrals |
| 55-60 Minutes | Summary |
Reviews
216 ReviewsPresented By
Patty Greene
MA
Director of Provider Engagement, TruHearing
Patty Greene is an audiologist with more than 28 years of experience in the hearing care industry. As Director of Provider Engagement, Patty is responsible for building stronger relationships with the providers in the TruHearing network. She helps TruHearing providers successfully utilize TruHearing programs and services through provider communications and education. She joined the TruHearing team in August 2015.
Previously, she has held positions in sales, marketing and training with leading hearing aid manufacturers as well as having managed her own private audiology practice. Patty has presented on a wide variety of hearing industry topics around the country. She earned her Master’s degree in Audiology from SUNY Buffalo.
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Sponsor Disclosure: This Course is presented by Signia in partnership with AudiologyOnline.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
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American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.1 AAA CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 1 CEP.
Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
British Academy of Audiology
This course has been accredited with 1 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
California Speech-Language Pathology & Audiology Board
AudiologyOnline.com is approved by the California Speech-Language Pathology and Audiology Board as a Continuing Professional Development Provider, approval number PDP 267. This course may meet the requirements for 1 hours of continuing education credit for audiologists as required by the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board. The responsibility for determining whether or not this specific course counts toward an individual's requirements for license renewal is up to the individual. Please refer to the CA state board rules regarding allowable topics and self-study limits: http://www.speechandhearing.ca.gov/licensees/ce_req.shtml
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International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
New Zealand Audiological Society
This course is offered for 1.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.