Randy Baldwin interviews Joel Parker from AudPractice Group to discuss different approaches to having a financial conversation with your patient. Through this webinar, you’ll be able to hear about Joel’s experience and how he looks at the patient journey through the practices AudPractice Group manages.
This course is part of the 2022 Industry Innovations Summit on AudiologyOnline.
View this Course on Demand
Click Register to watch the full course.
Course Preview
Watch the first six minutes of the course. Register for immediate access to the full course, which will also appear on your Pending Courses page.
Learning Outcomes
- After this course, participants will be able to identify buying signals and use this information as a resource in guiding the financial conversation.
- After this course, participants will be able to use the concept of “digging into the why” to benefit their internal practice operations and support their patient journey.
- After this course, participants will be able to leverage the small practice advantage of personalizing the patient journey to compete with major retailers.
Course created on February 18, 2022
Agenda
| 0-5 Minutes | Introduction |
| 5-10 Minutes | Buying signals and the financial conversation with your hearing healthcare patients. |
| 10-20 Minutes | Discussing the "why" with patients |
| 20-25 Minutes | Personalizing the patient journey |
| 25-30 Minutes | QA and Summary |
Reviews
114 ReviewsPresented By
Randy Baldwin
Vice President of Marketing
Randy Baldwin is the Vice President of Marketing for CareCredit, a Synchrony Solution. As a marketing and product management executive with over 25 years of experience, Randy currently oversees provider engagement with several specialized healthcare industries including hearing care, dental, optometry, ophthalmology, cosmetic, dermatology and med spa. He and his team are responsible for educating professionals on how to maximize the benefits of patient financing for both their patients and their practice.
More
Joel Parker
Vice President of Finance & Business Development
Joel Parker is the Vice President of Finance & Business Development at AuDPractice Group, LLC. With over 20 years of sales experience with Sam’s Club, his passion for the hearing industry began when he saw Sam’s Club grow to include hearing aids. From there he joined APG in 2016, which at that time included two practices and three locations. Since joining the team, APG has acquired 16 practices and they continue to grow with focused team members like Joel. His enthusiasm in his work is fueled by knowing the difference he can make in the quality of life for people who need hearing support.
More
Financial: Joel Parker is the Vice President of Finance & Business Development at AuDPractice Group, LLC. Non-financial: Joel Parker has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by CareCredit & Allegro Credit in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on CareCredit & Allegro Credit products and services and will not include info on other products or services.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
NOTE: Full attendance for all courses is mandatory. Please view the entire course.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.
AudiologyOnline is committed to ensuring accessibility to the widest possible audience. We are continually improving the user experience for everyone. If you have questions, requests, or would like to report an accessibility-related issue, please email accessibility@continued.com. We will review your request and respond in a timely manner.
Visit our Contact us page or give us a call if you have questions.
American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.05 AAA CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 0.5 CEP.
Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
British Academy of Audiology
This course has been accredited with 0.5 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
New Zealand Audiological Society
This course is offered for 1.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.