Randy Baldwin interviews Joel Parker from AudPractice Group to discuss different approaches to having a financial conversation with your patient. Through this podcast, you’ll be able to hear about Joel’s experience and how he looks at the patient journey through the practices AudPractice Group manages. This learning event focuses on the CareCredit credit card and Allegro Credit, and will not include info on other products or services.
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Learning Outcomes
- After this course, participants will be able to identify buying signals and use this information as a resource in guiding the financial conversation.
- After this course, participants will be able to list the concepts of “digging into the why” to benefit and support the hearing healthcare patient journey.
- After this course, participants will be able to explain the small practice advantage of personalizing the hearing healthcare patient journey to compete with major retailers.
Course created on December 2, 2021
Agenda
| 0-10 Minutes | Identifying signals from the patients to identify their needs |
| 10-20 Minutes | Discuss the "why" patients are being seen for hearing loss to connect to the solutions. |
| 20-30 Minutes | Discuss small practice advantages and personalize patient journies. |
Reviews
186 ReviewsPresented By
Randy Baldwin
Vice President of Marketing
Randy Baldwin is the Vice President of Marketing for CareCredit, a Synchrony Solution. As a marketing and product management executive with over 25 years of experience, Randy currently oversees provider engagement with several specialized healthcare industries including hearing care, dental, optometry, ophthalmology, cosmetic, dermatology and med spa. He and his team are responsible for educating professionals on how to maximize the benefits of patient financing for both their patients and their practice.
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Joel Parker
Vice President of Finance & Business Development
Joel Parker is the Vice President of Finance & Business Development at AuDPractice Group, LLC. With over 20 years of sales experience with Sam’s Club, his passion for the hearing industry began when he saw Sam’s Club grow to include hearing aids. From there he joined APG in 2016, which at that time included two practices and three locations. Since joining the team, APG has acquired 16 practices and they continue to grow with focused team members like Joel. His enthusiasm in his work is fueled by knowing the difference he can make in the quality of life for people who need hearing support.
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Sponsor Disclosure: This Course is presented by CareCredit & Allegro Credit in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on CareCredit & Allegro Credit products and services and will not include info on other products or services.
Course participation information
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American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.05 AAA CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 0.5 CEP.
Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
British Academy of Audiology
This course has been accredited with 0.5 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 0.5 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 1.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.