iScan allows you to take a 3D image of the earmold impression and send it directly to Siemens hearing instruments. The electronic workflow maximizes efficiency. Learn the basics of the software /hardware set-up in this tutorial.
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Course created on October 1, 2015
Presented By
Carol Meyers
AuD
Manager, Clinical Education Team
Dr. Meyers is a Manager of the Clinical Education Team for Signia. She is responsible for the support and ongoing training of the Signia Educational Specialists and for creating new and innovative training methods to enhance customer service. She trains staff and hearing care professionals in the U.S. on the company’s products, technology, software, services, and audiology-related topics at industry events, face-to-face meetings, in publications, and through virtual courses. She is responsible for the planning and execution of online courses, including The Expert Series, which reaches a growing number of hearing care professionals each year. Prior to joining the Signia clinical education team (then Siemens Hearing Instruments) in 2007, Dr. Meyers dedicated more than 25 years to clinical practice, during which she attained a comprehensive understanding of diagnostics, hearing aid technology, and how to address the communication needs of individuals. Dr. Meyers holds a doctorate degree in Audiology from Arizona School of Health Sciences and graduate and undergraduate degrees from the University of Nebraska.
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Jonathan Hwang
MS
Field Service Engineer
My name is Jonathan Hwang and have been working with the Technical Support Team for Sivantos for three years. Born and raised in southern California, I have been blessed to work remotely from my home there, sharing my workspace with my cat and dog. I finished my B.S. in Biomedical Engineering with an emphasis in Mechanical Engineering in 2011 at the greatest school in the nation, the University of Southern California (go Trojans!). In 2012, I received my M.S. in Medical Devices and Diagnostics Engineering from the same university. Never once did I imagine I would be working in this industry. However, with a few years of experience under my belt, I can say that the hearing aid industry is much more advanced and relevant than I expected. I am excited to continue learning about the different aspects of our industry and hope that I can contribute more to improving the quality of life for those in need.
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