Lost In Translation: Ensuring Non-English Speaking Patients Receive Accurate Health Information
Course: #37939Level: Introductory 1 Hour 731 Reviews
This course focuses on how language barriers impact access and quality of healthcare. It reviews the difficulties non-English speaking patients encounter when navigating the healthcare system and how that may impact the quality of services they receive. It also provides an overview of current trends in the use of professional interpreters, common errors interpreters make (professionals and ad-hocs), as well as parts of the message that generally do not get interpreted. Last it highlights the benefits of language concordance between the healthcare provider and the patient and lists some recommendations for clinicians working non-English speaking patients with special focus on the Spanish speaking population.
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Learning Outcomes
- After this course, participants will be able to list the linguistic aspects targeted in the National CLAS Standards.
- After this course, participants will be able to list common interpreting errors that may occur during the clinical encounter.
- After this course, participants will be able to list three recommendations when working with interpreters and list the benefits of language concordance between the provider and the patient during the clinical encounter.
Course created on August 17, 2022
Agenda
| 0-5 Minutes | Introduction |
| 5-15 Minutes | Objectives & Agenda, Latino Population, HL in the Latino Population, CLAS Standards, Healthy People 2030 Initiative |
| 15-30 Minutes | Review of current literature: National Estimates of ProfessionalInterpreters Use, Preoperative Consent for Patients with Limited English Proficiency |
| 30-40 Minutes | Inaccurate Language Interpretation and Its Clinical Significance in Medical Encounters of Spanish Speaking Patients, Missed Opportunities to Build Rapport |
| 40-45 Minutes | Patient Experience, Factors in Client-Clinician Interaction That Influence Hearing Aid Adoption, |
| 45-50 Minutes | A Systematic Review of the Impact of Patient-Physician non-English Language Concordance on Quality of Care and Outcomes |
| 50-55 Minutes | Recommendations, Changing the perspective: FromDeficiency to Preference |
| 55-60 Minutes | Summary |
Reviews
731 ReviewsPresented By
Alejandra Ullauri
AuD, MPH
Alejandra Ullauri, AuD, MPH is a bilingual audiologist practicing in Chicago, IL. She is the director of Chicago Hearing Care and the founder of Audiology En Español (AEE). AEE is an educational platform that teaches medical Spanish for audiologists. Dr. Ullauri is also the author of Audiology Services in Diverse Communities, a book that provides audiologists working with Spanish speaking with a compilation of available assessment tools in Spanish. Dr. Ullauri holds the following certifications from the American Board of Audiology: CISC and CH-AP.
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Sponsor Disclosure: This Course is presented by AudiologyOnline, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
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American Academy of Audiology
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Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 1 CEP.
Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
American Speech-Language-Hearing Assn.
Introductory Level
0.1 ASHA CEUs
British Academy of Audiology
This course has been accredited with 1 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
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California Speech-Language Pathology & Audiology Board
AudiologyOnline.com is approved by the California Speech-Language Pathology and Audiology Board as a Continuing Professional Development Provider, approval number PDP 267. This course may meet the requirements for 1 hours of continuing education credit for audiologists as required by the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board. The responsibility for determining whether or not this specific course counts toward an individual's requirements for license renewal is up to the individual. Please refer to the CA state board rules regarding allowable topics and self-study limits: http://www.speechandhearing.ca.gov/licensees/ce_req.shtml
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International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 1 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 1.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
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