This course will discuss the many choices and surrounding issues hearing patients have to make in the changing environment. Discussion will include the difference between hearing and listening, consumer behavior, hearing aid stigma, and the influence of OTC products among other key topics.
This course is part of the 2025 Industry Innovations Summit.
Upcoming Live Webinars
CEUs/Hours Offered: ACAud/1.0; BAA/1.0; CAA/1.0; Calif SLPAB/1.0; IACET/0.1; IHS/1.0; Kansas, LTS-S0035/1.0; NZAS/1.0; SAC/1.0
Under Review: AAA/0.1 Intermediate; Calif. HADB/1.0 Hearing Aid Related - Pending approval for non-audiologist hearing aid dispensers in California; TX TDLR/1.0 Manufacturer
Learning Outcomes
- After this course, participants will be able to describe the difference between hearing and listening and associated diagnoses/disorders in the changing environment.
- After this course, participants will be able to discuss patient choices and perceptions when it comes to hearing.
- After this course, participants will be able to discuss the benefits of custom products.
Agenda
| 0-10 Minutes | Introduction and Topic Review |
| 10-25 Minutes | Hearing vs. Listening |
| 25-40 Minutes | Hearing Aid Stigma |
| 40-55 Minutes | Benefits of Custom Products |
| 55-60 Minutes | QA and Summary |
Presented By
Blaise Delfino
MS HIS
Blaise Delfino, M.S. - HIS is an innovative leader in the field of hearing healthcare with 10 years of experience as a licensed hearing instrument specialist. With a progressive career spanning operations, sales, marketing, and business management, Blaise possesses a wealth of experience and expertise that has been proven in the audiology private practice setting. As a former private practice owner, Blaise has successfully driven profitability and margins year over year through strategic planning, strong leadership, and motivational interviewing. In the clinic, he encountered patients from all walks of life, understanding the diverse financial circumstances they may face. With a steadfast dedication to prioritizing the needs of the patient over financial constraints, Blaise consistently fit patients to their specific hearing needs. This mindset ensured that optimal care and financial accessibility were harmoniously balanced, promoting a patient-centered approach while also maintaining the sustainability and success of the practice. Known for a forward-thinking and performance-oriented approach, Blaise constantly strives to push the boundaries of innovation in the industry. He invented the world’s first custom adjustable earplug called “Fader Plugs” and hosts a top-rated hearing healthcare podcast, The Hearing Matters Podcast. With a deep understanding of the challenges individuals with hearing loss face, Blaise is dedicated to spreading awareness and improving access to quality care. In addition to his hands-on experience as a private practice owner, he also serves as the Director of Professional Relations at Starkey Hearing Technologies.
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Douglas Beck
Douglas L. Beck earned his undergraduate degree (B.A.) in Communication Disorders & Sciences (1982), his master's degree in Audiology from the University of Buffalo (1984) and his doctorate (Au.D., Doctor of Audiology) from the University of Florida, Gainesville (2000). His professional career began in Los Angeles at the House Ear Institute in cochlear implant research and intraoperative cranial nerve monitoring. In 1988, he joined the medical school faculty as Director of Audiology at Saint Louis University in the Department of Otolaryngology-Head and Neck Surgery. Eight years later he co-founded an audiology and
hearing aid dispensing practice in St Louis, Missouri. In 1999 he became President and Editor-In-Chief of AudiologyOnline.com, SpeechPathology.com and HealthyHearing.com. Dr. Beck joined Oticon Inc. in August 2005 and 17+ years later, he retired as Vice
President of Academic Sciences in March, 2022. Throughout his 17+ years of on-going full-time employment at Oticon, he also served as Web Content Editor for the American Academy of Audiology 2008-2015, Senior Editor for Clinical Research at the Hearing Review from 2016 and Adjunct Clinical Professor of Communication Disorders at the State University of New York, Buffalo (since 2016). In March of 2022, Dr. Beck became the Vice President of Clinical Sciences at Cognivue Inc (Victor, NY). He retired from full-time employment on Jun 30, 2023. Dr. Beck continues to write, lecture, and consult globally for multiple clinical, scientific
and other entities. In February 2024, Dr Beck joined The Hearing Matters Podcast. Dr. Beck is among the most prolific authors in Audiology with 245+ publications, interviews, and op-eds written for the AAA, Hearing Review, Audiology Online, The Hearing Journal, the Journal of Otolaryngology ENT Research, and other professional publications addressing a wide variety of audiology, clinical, academic and professional topics including; Op-Eds, audiology, language, pediatrics, cognition, cognitive screeners, hearing aids, amplification, psychology, neuroscience, anatomy and physiology, counseling and more. Dr. Beck is a sought after
lecturer globally and has presented more than 1000 lectures, keynote addresses, webinars and other professional presentations.
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Financial: Blaise Delfino is the host of the Hearing Matters Podcast and the Director of Professional Relations at Starkey. Non-financial: Blaise Delfino has no relevant non-financial relationships to disclose.
Douglas Beck is an author and lecturer, and hosts the Hearing Matters Podcast. He has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by CareCredit & Allegro Credit in partnership with AudiologyOnline.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
NOTE: Full attendance for all courses is mandatory. Please view the entire course.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.
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Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 1 CEP.
British Academy of Audiology
This course has been accredited with 1 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
California Speech-Language Pathology & Audiology Board
AudiologyOnline.com is approved by the California Speech-Language Pathology and Audiology Board as a Continuing Professional Development Provider, approval number PDP 267. This course may meet the requirements for 1 hours of continuing education credit for audiologists as required by the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board. The responsibility for determining whether or not this specific course counts toward an individual's requirements for license renewal is up to the individual. Please refer to the CA state board rules regarding allowable topics and self-study limits: http://www.speechandhearing.ca.gov/licensees/ce_req.shtml
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 1 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 1.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.