Question
Who needs CaptionCall?
Answer
Anyone who has trouble hearing on the phone is a good candidate for CaptionCall. Some people have difficulty hearing certain frequencies, such as a grandchild’s voice. Sometimes it is difficult to understand numbers and names. It can also be difficult to understand the conversation if the caller has a soft voice or the connection is bad. CaptionCall works well for people with or without hearing aids.
Eligibility – There is no predetermined decibel threshold to qualify for CaptionCall. The individual must simply have a hearing loss that, in your professional opinion, necessitates the use of captioned telephone service to communicate effectively by phone.
In addition to having a certified hearing loss, they must also have a standard home phone line and Internet connection to use this service.
To learn more about CaptionCall, or how you can provide your qualified patients with a free CaptionCall phone, please visit www.CaptionCallProvider.com, or call 1-877-557-2227. We can provide you with complimentary patient brochures and a demo phone for your office. We look forward to hearing from you.