Question
Is there an easy option to provide my patients with upgrades to their hearing instruments after purchase?
Answer
Patients' needs change over time. Unitron’s Flex:ugrade enables hearing healthcare professionals to provide a trial and upgrade to different technology levels in a patient’s current hearing instruments, even after they have purchased.
If the patient comes in six months later, a year later, or two years later, and their lifestyle has changed or they realize there is a feature they would like to have, , you have the opportunity to upgrade the hearing aid. For example, if the patient has a mid-level hearing aid and wants to add in a customized music program, or obtain other benefits from the premium level technology, you can upgrade to a premium level and charge the cost difference between those two products.
The patient can try the technology in their own hearing aid for a week. After a week the hearing aid will start to beep, and they will have a chance to decide whether to upgrade to the new technology, or to go back to the original settings. The professional can fit and sell an upgrade during the lifetime of the hearing instruments.
Flex:upgrade™ is available on the Quantum and Moxi family lineup. For more information, please visit https://unitron.com/flex or contact your Unitron sales representative. You may also learn more about Unitron on the Unitron Expo Page on AudiologyOnline. Thank you for your question.
