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How Can I Make Patient Care and Office Workflows Most Efficient?

Lance Brown, Don Kim, AuD, Peter Kossek

August 1, 2016

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Question

How Can I Make Patient Care and Office Workflows Most Efficient?

Answer

With the changing climate in hearing and balance healthcare, providers are constantly trying to find more efficient and effective ways to optimize patient care and workflow processes.  Integration enhances patient care, and technology plays a vital role in today’s audio-vestibular healthcare model.  These changes lead to advancements in research and technology in addition to improvements in the patient care delivery model. We discussed the benefits of software integration in detail in a previous interview.

AURICAL is the complete binaural fitting and verification system by Otometrics. Because it is integrated with OTOsuite, it streamlines the entire evaluation process seamlessly into the fitting process while ensuring a time efficient process. It bridges the gap between diagnostics and rehabilitation.

OTOsuite integration also allows you to easily add modules (i.e. QuickSIN, Pediatric Module, LIPread, etc) and new, integrated equipment (i.e. OAE, Tymp, etc) as your clinic’s needs change.  Integrated, PC-based equipment can also give us an easy transition to a paperless, patient chart model. Integrated fitting with AURICAL® Aud, FreeFit PMM, HIT and OTOcam provide all the tools you need to streamline your workflow – so you can spend more time where it counts. 

Thank you for your question!  Learn more at www.audiologysystems.com/integration.  Further resources including CEU webinars, videos and interviews can be found on the Audiology Systems Expo Page on AudiologyOnline.


lance brown

Lance Brown

Lance Brown is the Director of Software Integration for Audiology Systems and supports the GN Otometrics platform team.  With his twenty-five (25) years of experience in the field, he identified the need for an advanced level of support when equipment began to migrate into the computer age.  Identifying this need, he developed SIG to support customer’s computer needs and bridge that gap between clinician and I.T. support.  Prior to this assignment, Brown helped develop the Audiology Tele-Health platform, served as President of NASED, and was the regional manager in the mid-south of an equipment distributor. 


don kim

Don Kim, AuD

Field Clinical Audiologist, Otometrics

Don Kim, AuD, is the field development audiologist in the Eastern United States for GN Otometrics.  Dr. Kim has gained experience in a variety of practice and clinical settings. 

He has been the owner of a private practice and the Director of Audiology for several clinics where he has been responsible for the business growth, development of audiology protocols, and optimizing the business/workflow within the clinic.  In addition, his business experience has given him the opportunity to lead two start-ups in the audiology industry.  These experiences have guided Dr. Kim to a career with GN Otometrics. Dr. Kim received his Doctorate in Audiology from East Tennessee State University and his undergraduate degree in mathematics from Birmingham-Southern College.


peter kossek

Peter Kossek

Product Manager, GN Otometrics

Peter Kossek has close to 30 years of experience in the hearing care industry. He has been involved in designing and developing several generations of fitting systems, introducing some firsts. Furthermore, Kossek is involved in cross-manufacturer work with other HIMSA licensees. He is the Senior Product Manager for the AURICAL fitting solution by Otometrics; a complete, modular fitting solution from Otometrics that encompasses audiometry, PMM, HIT, video otoscopy and an HI programming interface in one system. 


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